/ FREQUENTLY ASKED QUESTIONS
What additives do you put in the wines?
At TW to avoid spoilage we put minimal amounts of sulphur in our wines. The recommended dose by the manufacturer is 30g/hL, we use 5g/hL. This is the only additive we use, we don't use any fining or clarification agents.
Are you wines vegan?
Yes. When clarifying wine there are a number of different additives that can contain animal products, such as eggs and skim milk powders. At TW we let gravity filter our wines, so we don’t use any of these products. Our wines are nothing but grapes, yeast, a minimal amount of preservative and time.
Where is my parcel?
In greater metropolitan Adelaide we drive around like mad chooks delivering wine personally. Interstate orders are handled by our courier service in city centres and by Australia Post rurally. We send you a tracking number with interstate and rural orders so you can see where it is. For a plethora of reasons there could be a delay, please contact us if you haven’t received your wines after two weeks.
Is my delivery address metropolitan or rural?
Our courier service delivers to greater metropolitan areas interstate. If this doesn’t include you then we split the cost with you to send it rurally through Australia Post. We have sent them to some extremely remote places and love that it is shared anywhere under our blue skies.
How to store my wine?
Store your wines in a cool, dark environment. We aim for our wines to be consumed upon purchase. We age the wines for you at the winery, if you’re interested in aging our wines its best to do some research on how to set up a cellar/wine rack.
Can I mix and match my wines?
No, the mixed packs are designed to reduce stock levels so we aren’t left with excess of one variety. We have strong confidence in each of our wines and we employ you to try them all with an open mind.